Last updated: 9 March 2026
Square Insure ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website and services.
1. Information We Collect
We collect the following types of personal data:
- Identity Data: Full name, date of birth, driving licence details
- Contact Data: Email address, phone number, postal address
- Vehicle Data: Vehicle registration, make, model, engine size
- Financial Data: Payment card details (processed securely via our payment provider)
- Technical Data: IP address, browser type, operating system, referring URLs
- Usage Data: How you interact with our website and services
2. How We Use Your Data
We use your personal data for the following purposes:
- To provide you with a quote and issue your insurance policy
- To process payments for your policy
- To communicate with you about your policy (confirmations, reminders, expiry notices)
- To comply with legal and regulatory obligations
- To handle claims and complaints
- To improve our services and website functionality
- To detect and prevent fraud
3. Legal Basis for Processing
We process your data under the following legal bases:
- Contract: Processing necessary to provide your insurance policy
- Legal Obligation: Compliance with insurance regulations and financial laws
- Legitimate Interests: Fraud prevention, service improvement, and marketing (where applicable)
- Consent: Where you have given specific consent, such as for marketing communications
4. Data Sharing
We may share your data with:
- Our underwriting partners and insurance providers
- Payment processors (e.g., Stripe) for secure payment handling
- Email service providers (e.g., Brevo) for transactional communications
- Regulatory bodies such as the FCA or HMRC where required by law
- Law enforcement agencies where legally required
We do not sell your personal data to third parties.
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, and reporting requirements. For insurance policies, we typically retain records for 7 years after the policy has expired.
6. Your Rights
Under data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Object to certain processing activities
- Request data portability
- Withdraw consent at any time (where applicable)
To exercise any of these rights, please contact us at help@squareinsure.co.uk.
7. Cookies
Our website uses cookies. Please see our Cookie Policy for full details.
8. Security
We use appropriate technical and organisational measures to protect your personal data, including encrypted data transmission (TLS/SSL), secure payment processing, and restricted access controls.
9. Contact Us
If you have questions about this privacy policy or your personal data, please contact our Data Protection Officer at help@squareinsure.co.uk.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.